Results-driven general manager with expertise in budget management, inventory control, and staff training. Proven success in enhancing operational efficiency and ensuring compliance in spa environments.
Overview
2
2
Languages
1
1
Certification
10
10
years of professional experience
Work History
General Manager
Jeju Sauna and Wellbing
Duluth, Georgia
2021.02 - Current
Managed daily spa operations, enhancing efficiency through staff scheduling, supply ordering, and inventory maintenance.
Coordinated targeted marketing initiatives, increasing visibility of spa treatments and packages.
Performed administrative duties, ensuring accurate budgeting, financial reporting, payroll processing, and client billing systems.
Ensured compliance with health and safety regulations within the spa environment.
General Manager
Domino's Pizza
Lilburn, Georgia
2016.05 - 2021.08
Managed daily business operations, including budgeting, staffing, scheduling, and inventory control, to ensure smooth functioning.
Addressed customer complaints promptly, maintaining high service quality standards to enhance customer satisfaction.
Conducted employee training on responsibilities, policies, and procedures to improve operational efficiency.
Monitored inventory levels and placed orders to ensure adequate merchandise supply.
Operating Partner
US Express Towing
Norcross, Georgia
2019.08 - 2021.02
Streamlined daily operations for towing services and vehicle retrieval processes.
Oversaw staff scheduling to ensure optimal coverage and service efficiency.
Established marketing and sales promotions to drive new business growth.
Education
Associate of General Studies - Business Management
Georgia Gwinnett College
Lawrenceville, GA
2018-08
Skills
Budget management
Staff scheduling
Inventory control
Operational efficiency
Staff training
Languages
Bengali
Native/ Bilingual
Spanish
Elementary
Certification
AutoCAD Certfied
ServSafe Certified
Timeline
General Manager
Jeju Sauna and Wellbing
2021.02 - Current
Operating Partner
US Express Towing
2019.08 - 2021.02
General Manager
Domino's Pizza
2016.05 - 2021.08
Associate of General Studies - Business Management