Moises Garcia
Student
Santa Ana,CA
Summary
Communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Blaze Pizza
Santa Ana, CA
02.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Customer Service Cashier
Ochoa's Chorizo
Santa Ana, CA
01.2019 - 10.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Education
High School Diploma -
Segerstrom High School
Santa Ana, CA06.2022
Skills
- Interpretation and Translation Services
- Understanding Customer Needs
- Courteous with Strong Service Mindset
Timeline
Customer Service Associate
Blaze Pizza
02.2022 - Current
Customer Service Cashier
Ochoa's Chorizo
01.2019 - 10.2021
High School Diploma -
Segerstrom High School