Molly Anthony
Altoona,IA
Summary
#readytowork
Authorized to work in the US for any employer.
I am hard working, a quick learner, and if given a chance I know I can be an asset to an employer.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dispatch Manager
A-tech
Urbandale, IA
12.2022 - Current
Facilitated communication between management and staff. Assisted with paperwork for onboarding new and returning customers. Resolved disputes among employees. Involved in the hiring process.
Dispatcher
A-tech
Urbandale, IA
05.2020 - Current
- Managed an average of 50 incoming calls per day and supported customers with inquiries. Assisted in responding to alarms according to customer needs. Organized paperwork for streamlined filing processes.
Cashier/Kitchen Staff
Casey's General Store
Altoona, IA
01.2020 - 05.2020
- Time management.
- Customer service, money management, leadership, training, teamwork.
- Organization
DV/DU Phones
Alorica
Omaha, NE
09.2019 - 10.2019
- Worked cases for customer discounts and unlocking cellular devices for AT&T and took phone calls regarding customer discounts for AT&T
Order Filler/Picker
Oriental Trading Company
La Vista, NE
07.2019 - 09.2019
- Filed orders received by Oriental Trading Company
Cashier/Kitchen
Casey's General Store
Council Bluffs, IA
06.2016 - 07.2019
- Time management.
- Customer service, money management, leadership, training, teamwork.
- Organization
Education
High School Diploma - English Literature
Wayne State College, Wayne, NE, US
Wayne, NEHigh School Diploma -
Bryan High School
Omaha, NE01-2011
Skills
- Workflow planning
- Schedule coordination
- Staff training and development
- Customer communication
- Employee performance reviews
- Employee time records
- Maintenance recordkeeping
- Data entry
- Microsoft office
- Customer relationship management
Staff supervision
Warehouse Experience
Team management
Office activity coordination
Office supply management
Management
Food Service
Collaboration
Problem-solving
Interpersonal communication
Crew management
Communication skills
Meal Preparation
Food Safety
Customer Service
Microsoft Office
Team Member
Food Prep
Computer literacy
Productivity software
Computer operation
Kitchen Staff
Work ethic
Load & Unload
Basic math
Computer skills
Supervising experience
Office record organization
Cooking
Certification
- Driver's License
- Non-CDL Class C
LANGUAGES
Customer service, money management.
English
Timeline
Dispatch Manager
A-tech
12.2022 - Current
Dispatcher
A-tech
05.2020 - Current
Cashier/Kitchen Staff
Casey's General Store
01.2020 - 05.2020
DV/DU Phones
Alorica
09.2019 - 10.2019
Order Filler/Picker
Oriental Trading Company
07.2019 - 09.2019
Cashier/Kitchen
Casey's General Store
06.2016 - 07.2019
High School Diploma - English Literature
Wayne State College, Wayne, NE, US
High School Diploma -
Bryan High School