Molly Johnston
Levittown,PA
Summary
Driven and articulate with experience in office operations, administrative support, and customer service across various fields. Highly organized with excellent communication and interpersonal skills. Demonstrated great ability to prioritize tasks, meet deadlines, and effectively problem solve.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Piccolo Trattoria
01.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Office Administrative Assistant
Fox Pool Management
07.2022 - Current
- Assisted in the management of office operations and procedures, including filing systems, mail flow, and data entry
- Created and organized work schedules for400+ employees across multiple job sites
- Collaborated with colleagues and supervisors on various projects and company-wide improvement initiatives
- Maintained high level of customer service and satisfaction for both current and prospective property managers
1:1 Patient Companion
St. Mary's Medical Center
12.2022 - 05.2023
- Closely monitored and recorded patient condition/behavior while effectively communicating with nursing staff
- Appropriately responded to patient call lights and alarms in a timely manner
- Assisted with basic needs such as eating and grooming while preventing falls and other injuries
- Provided emotional support to ensure patients were calm, reassured, and as comfortable as possible
Hostess/Takeout Specialist/Food Runner
BJ's Restaurant & Brewhouse
08.2021 - 05.2022
- Assisted in seating guests and managing the wait list
- Demonstrated flexibility by helping out in other departments as needed
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Communicated clearly with servers regarding guest needs or requests
- Demonstrated excellent customer service skills to ensure a pleasant dining experience
Education
Bachelor of Science (B.S.) - Biology: Allied Health
Kutztown University of Pennsylvania
Kutztown, PA12.2024
Skills
- Data entry
- Reception management
- Spreadsheet management
- Verbal communication
- Time management
- Leadership and supervision
- Customer engagement
- Multitasking and organization
- Problem-solving
Certification
RAMP Certification
Timeline
Server
Piccolo Trattoria
01.2025 - Current
1:1 Patient Companion
St. Mary's Medical Center
12.2022 - 05.2023
Office Administrative Assistant
Fox Pool Management
07.2022 - Current
Hostess/Takeout Specialist/Food Runner
BJ's Restaurant & Brewhouse
08.2021 - 05.2022
Bachelor of Science (B.S.) - Biology: Allied Health
Kutztown University of Pennsylvania