Molly Schroeder
Denver,IA
Summary
Diligent employee with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.
Overview
6
6
years of professional experience
Work History
Crew Member
Freddys Frozen Custard And Steakburger
09.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
Teaching Assistant
Johnson University
01.2023 - Current
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
Hospitality Coordinator
Christ In Youth
05.2023 - 08.2024
- Identified and resolved customer complaints concerning food, lodging, or student concerns.
- Provided courteous and knowledgeable front desk and reception duties, cultivating positive customer relations.
- Enhanced guest satisfaction by promptly addressing and resolving concerns during their week of CIY Mix.
Crew Member
The Sweet Spot
05.2018 - 08.2022
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Bachelor of Arts - Major in History And Bible And Theology
Johnson University
Knoxville, TN05-2026
High School Diploma -
Denver Senior High
Denver, IA05-2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Customer Engagement
- Self-discipline
- Flexible Schedule
- Safety awareness
- Leadership Qualities
- Hospitality service expertise
Timeline
Crew Member
Freddys Frozen Custard And Steakburger
09.2023 - Current
Hospitality Coordinator
Christ In Youth
05.2023 - 08.2024
Teaching Assistant
Johnson University
01.2023 - Current
Crew Member
The Sweet Spot
05.2018 - 08.2022
Bachelor of Arts - Major in History And Bible And Theology
Johnson University
High School Diploma -
Denver Senior High
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