Summary
Overview
Work History
Education
Skills
Timeline
Server

Molly Shanley

Summary

Native to Sonoma County Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

12
12
years of professional experience

Work History

Server

Bird And The Bottle
Santa Rosa, CA
06.2017 - 01.2019

Worked in a fast paced environment with a high turn-over. All the while greeting each guest with graciousness and anticipating each need for an optimal experience. Offering information on newest dishes and high end products to increase sales along with showcasing what Sonoma county has to offer in the cuisine.

Owner/ Manager

Barley And Hops Tavern
Occidental, CA
11.2015 - 06.2017

Over saw all aspects of restaurant, while maintaining all admin needs. Managing staff, scheduling needs, training, filling in any position when needed. Ordering inventory, relations with vendors, creating menu, monitoring product margins, introducing/ educating new products. Finances, Quick Books, all banking needs. Marketing/ Social Media promotions. Meeting all licensing requirements. Implementing all Safety and Health regulations.

Server

Willis Wine Bar
Santa Rosa, CA
05.2004 - 02.2011

Served in a fine/ casual dining setting with a sought after menu, small plate concept, Servers needed to stay vigilant with coursing and keeping sections cleaned with fresh plates and glassware for flights. A well rounded knowledge of wines and wineries. Running food, bartending and barista experience.

Server

Willis Seafood And Raw Bar
Healdsburg, Cal
05.2005 - 04.2007

Working in extreme fast paced turn rate All the while staying composed with a hospitable demeanor. Multi tasking being able to manage and anticipate needs of all guest. Keeping clear and concise communication with coworkers. Being a team player and a supportive coworker. Keeping section dialed in and clean at all times. informing and upselling dishes and alcohol.

Education

Bachelor of Arts - Art History

Santa Rosa Junior College
Santa Rosa, CA
06.2011

Skills

  • Service-Oriented
  • Staff Training
  • Food and Beverage Service
  • Specials Promotion and Upselling
  • Menu Recommendations
  • Transactions and Cash Handling
  • Workflow Coordination
  • Menu Memorization and Presentation
  • Cleaning and Sanitizing
  • Cool Under Pressure
  • Dining Room Cleaning and Upkeep
  • Customer Service and Rapport

Timeline

Server

Bird And The Bottle
06.2017 - 01.2019

Owner/ Manager

Barley And Hops Tavern
11.2015 - 06.2017

Server

Willis Seafood And Raw Bar
05.2005 - 04.2007

Server

Willis Wine Bar
05.2004 - 02.2011

Bachelor of Arts - Art History

Santa Rosa Junior College
Molly Shanley