Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Monica Cotton

Pensacola

Summary

Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.

Overview

5
5
years of professional experience

Work History

Dispensary Associate

Curaleaf
Pensacola
08.2021 - Current
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Developed and implemented training programs for new team members, enhancing workforce efficiency.
  • Led operational initiatives to streamline inventory management processes.
  • Mentored junior associates, fostering a collaborative environment and improving team performance.

Part Time: August 2021-April 2022

Full Time: April 2022-April 2023

Promoted to Lead April 2023-Current position

Direct Support Professional

The Mentor Network
Pensacola
09.2020 - 07.2021
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Assisted with daily living activities, running errands and household chores.

Education

Mass Communciations - Public Relations

Southern University And A & M College
Baton Rouge, LA
08.2016

Skills

  • Attention to Detail
  • Verbal and Written Communication
  • Client Engagement
  • Customer Service
  • Time management
  • Multiple priorities management

Skills

  • Upselling Products and Services

Timeline

Dispensary Associate

Curaleaf
08.2021 - Current

Direct Support Professional

The Mentor Network
09.2020 - 07.2021

Mass Communciations - Public Relations

Southern University And A & M College
Monica Cotton