Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Monica Easterling

Carriere,MS

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member Trainer

Valluzzo Companies
Picayune, MS
03.2023 - Current
  • Provided training to new crew members on proper customer service techniques and store policies.
  • Demonstrated the correct way to use the register, handle cash, and process credit cards.
  • Instructed trainees in food safety practices such as proper hand-washing, food storage temperatures, and avoiding cross contamination.
  • Assisted with onboarding of new hires by explaining job duties and expectations.
  • Conducted weekly reviews of employee performance to ensure compliance with established procedures.
  • Observed staff during shift work to identify areas for improvement and provide feedback accordingly.
  • Developed comprehensive training plans based on individual needs and skill gaps.

Restaurant Hostess

Fatty's seafood
Picayune, Mississippi
08.2021 - 06.2022
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Managed reservations, waitlists, and special requests for large parties.
  • Assisted with setting up banquet rooms for special events.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Balanced cash register at end of shift according to established procedures.

Education

GED -

Pearl River Community College
Poplarville, MS
12-2023

Skills

  • Work Prioritization
  • Brand Awareness
  • Motivational Techniques
  • Health and Safety Regulations
  • Coaching and Mentoring
  • Team Leadership
  • Conflict resolution techniques
  • Staff Development

Affiliations

  • i love to baby sit kids
  • volunteer at nursing homes for events
  • travel
  • spend quality time with family

Certification

  • drivers licenses

Languages

English
Professional

Timeline

Crew Member Trainer

Valluzzo Companies
03.2023 - Current

Restaurant Hostess

Fatty's seafood
08.2021 - 06.2022

GED -

Pearl River Community College

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Monica Easterling