Monica Estrada G.
Yuma,AZ
Summary
Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Server
Emerald Springs
Yuma, AZ
05.2021 - 05.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
High School Diploma -
Yuma High School
Yuma, AZ05.2016
Skills
- Covid Symptom Screening
- Conflict and Complaint Resolution
- Team Player
- Waiting Tables
- Dish Preparation
- Dining Room Cleaning and Upkeep
- Active Listening
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Server
Emerald Springs
05.2021 - 05.2022
High School Diploma -
Yuma High School
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