Summary
Overview
Work History
Education
Skills
Timeline
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Monica Johnson

Humble,TX

Summary

Experienced in fast-paced medical settings and adept at handling administrative work, including appointment setting, patient relations and intake information. Highly organized and proactive with excellent communication and planning skills.

Overview

8
8
years of professional experience

Work History

Surgical Scheduler

Memorial Hermann NRCMA
11.2021 - Current
  • -Provided support in implementing quality and control program to ensure compliance with OSHA, HIPPA, and regulations.
  • Demonstrated independence and efficiency in handling diverse administrative tasks such as maintaining medical records, scheduling procedures, verifying insurance, and managing specialty medications
  • Managed various tasks with expertise, including patient vital sign and medical history documentation, as well as administering injections and venipunctures in adherence to organizational protocols.
  • Ensured cleanliness and sanitation of facility, equipment, and exam rooms to maintain and enhance organization credibility.
  • Assisted patient s in preparation for examinations
  • Supported provider with IUD insertion,EMB, Pelvic exams, and Biopsy

NRCMA

Center For Digestive Disease
01.2020 - 10.2021
  • Implemented streamlined process for initiating prior authorizations, resulting in improved efficiency.
  • Performed comprehensive Small Bowel Capsule studies (VCE) along with Biofire testing.
  • Managed medical triage responsibilities efficiently.
  • Delivered exceptional customer service in addressing patient inquiries and concerns

NRCMA

Digestive Specialist
07.2019 - 02.2020
  • Managed outgoing referral process effectively
  • Provided support for manometry procedures, bio-fire testing, and small bowel capsules.
  • Played a key role in the efficient execution of implementing an electronic health records system

NRCMA

Pinecroft OBGYN
12.2016 - 02.2019
  • Assisted with office procedures such as Hysteroscopy, colposcopy, and Nexplanon insertion. Additionally, supported in performing Cystoscopy,PAP smears,and Urodynamic tests.
  • Worked directly with the physician to provide education on prenatal care.
  • Managed inventory to maintain sufficient stock of supplies, equipment, and instruments
  • Support functions for diagnostic and technical treatment, including setting up sterile fields


Education

Tidewater Tech
03.2006

Skills

  • Front office operations
  • Procedure Knowledge
  • HIPAA Compliance
  • Patient coordination
  • Insurance Authorizations
  • Insurance Verification
  • Medical Terminology

Timeline

Surgical Scheduler

Memorial Hermann NRCMA
11.2021 - Current

NRCMA

Center For Digestive Disease
01.2020 - 10.2021

NRCMA

Digestive Specialist
07.2019 - 02.2020

NRCMA

Pinecroft OBGYN
12.2016 - 02.2019

Tidewater Tech

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Monica Johnson