Summary
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Monica  Kios

Monica Kios

Ottumwa,IA

Summary

Proven team player with a track record of enhancing customer satisfaction at McDonald's through exceptional customer service and efficient time management. Excelled in fast-paced environments, mastering cash handling and problem-solving skills. Maintained high cleanliness standards, contributing to a positive dining experience.

Work History

Crew Member

McDonald's
05.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

High School Diploma - English

Gateway High School, Ottumwa, IA 52501
907 Gateway Dr, Ottumwa, IA 52501
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Clear Communication
  • Taking Orders
  • Cleaning
  • Heavy Lifting

Timeline

Crew Member

McDonald's
05.2024 - Current

High School Diploma - English

Gateway High School, Ottumwa, IA 52501
Monica Kios