Monica Nguyen
Tacoma,WA
Summary
Cheerful restaurant server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
1
1
year of professional experience
Work History
Restaurant Server
Poke Pop
10.2022 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Online Personal Shopper
Walmart
04.2022 - 10.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Education
High School Diploma -
Mount Tahoma High School
Tacoma, WA06.2023
Skills
- Safe Food Handling
- Cash Handling
- Microsoft Windows and Office
- Food Sales and Promotion
- Guest Satisfaction
- Customer Service and Rapport
Hobbies
- Weightlifting
- Cooking
- Playing Violin & Piano
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Restaurant Server
Poke Pop
10.2022 - Current
Online Personal Shopper
Walmart
04.2022 - 10.2022
High School Diploma -
Mount Tahoma High School