Monica Silva
Mesquite
Summary
Motivated and dependable nursing student with a strong foundation in communication, teamwork, and customer service skills. Proven ability to thrive in fast-paced environments while efficiently managing responsibilities and maintaining professionalism. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Dallas, TX
01.2025 - 03.2026
- Delivered fast and accurate service in a high-volume environment
- Operated cash register and handled transactions with precision
- Maintained cleanliness and organization of dining and kitchen areas
- Trained new employees on procedures and customer service standards
- Resolved customer concerns professionally to ensure satisfaction
- Supported team operations to improve efficiency
Team Member
Chick-fil-A
Mesquite, TX
09.2022 - 08.2024
- Provided friendly and efficient customer service in a fast-paced setting
- Prepared food according to company standards and safety guidelines
- Handled cash transactions and maintained accuracy
- Assisted in training new team members
- Maintained clean and organized workstations
- Completed opening and closing duties
Education
Bachelor of Science - Nursing
University of Texas at Arlington (UTA)
Arlington, TXDiploma - undefined
Mesquite High School
Mesquite, TX05.2024
Skills
- Customer Service
- Communication
- Cash Handling
- Teamwork
- Time Management
- Adaptability
- Leadership
- Multitasking and organization
- Staff management
- Reliability and punctuality
- Problem-solving
- Computer skills
- Organizational skills
LANGUAGES
English — Fluent
Spanish — Fluent
Timeline
Crew Member
McDonald's
01.2025 - 03.2026
Team Member
Chick-fil-A
09.2022 - 08.2024
Diploma - undefined
Mesquite High School
Bachelor of Science - Nursing
University of Texas at Arlington (UTA)