Monique Allman
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Flight Attendant
Air Wisconsin
Chicago, IL
09.2021 - 07.2024
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies
- Answered passengers' questions and provided solutions to issues arising during flights
- Ensure safety and comfort of customers onboard aircraft
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
Cage Cashier
Four Winds Casino
New Buffalo, Michigan
05.2020 - 05.2021
- Processed check, card, and POS debits to add or distribute customer funds
- Obtained and maintained official gaming license and complied fully with applicable operational requirements
- Managed as much as $100,000 in current inventory and currency
- Updated records of monetary changes, authorization forms, and transaction reconciliations
- Completed accurate authorization forms and exchange summary reports
- Secured company assets from theft, loss, or misuse through proper implementation of required security protocols.
City Carrier Assistant
United States Postal Service
Atlanta, Georgia
09.2018 - 04.2020
- Reported unusual incidents or conditions relating to mail delivery, including condition of street letter boxes and centralized delivery equipment
- Furnished customers with postal information and provided change of address cards or other postal forms
- Retrieved mail from street letter boxes, accepted letters for mailing from customers, and deposited in post office upon returning from route
- Handled undeliverable mail by endorsing with reason for nondelivery, forwarding, and returning to sender
- Deposited mail collected on route when returning to post office location
- Collected mail from mailboxes, relay boxes, and directly from customers
- Checked and corrected mail from advertisers bearing names and addresses of former
Crew Member
MA Wendy's
Chicago, Illinois
01.2015 - 09.2018
- Guided nets, traps, and lines onto vessels using hoisting equipment
- Maintained fishing boat engines, fishing gear, and other onboard equipment and performed minor repairs
- Processed fish caught onboard and prepared them for sale
- Directed fishing operations and supervised crew of fishing vessels
- Drained, cleaned, and filled hatchery tanks, performed feeding procedures, and measured and recorded basic water quality parameters such as temperature, pH, fluorometer readings, and salinity
- Measured fish to ensure compliance with legal size and returned undesirable or illegal catches to the water.
Education
High School Diploma -
Excel Academy
Chicago, ILSkills
- Goal-Oriented
- Calm Under Pressure
- Policies and Procedures Adherence
- Relationship Building
- Product and service knowledge
- Problem-solving skills
- Customer Service
- Understanding Customer Needs
- Time Management
- Friendly, Positive Attitude
- Multitasking Abilities
- Critical Thinking
Certification
- Certified Dental Assistant
Timeline
Flight Attendant
Air Wisconsin
09.2021 - 07.2024
Cage Cashier
Four Winds Casino
05.2020 - 05.2021
City Carrier Assistant
United States Postal Service
09.2018 - 04.2020
Crew Member
MA Wendy's
01.2015 - 09.2018
High School Diploma -
Excel Academy