Monique Varela
Blythe,CA
Summary
Dynamic General Manager with proven expertise in operational management, employee training, and financial oversight. Committed to optimizing team performance and enhancing customer satisfaction.
Overview
8
8
years of professional experience
Work History
General Manager
Juice It Up!
Ehrenberg, Arizona
01.2023 - Current
- I opened and launched the business as the General Manager.
- Completed General Manager training and played a key role in the business opening, including training and onboarding new employees.
- Managed daily operations to ensure efficient store functionality.
- Trained and supervised staff on customer service standards.
- Coordinated inventory management and supply ordering processes.
- Maintained compliance with health and safety regulations consistently.
- Developed team schedules to optimize labor resources effectively.
- Monitored financial performance and controlled operational costs closely.
- Fostered a positive team culture through effective communication practices.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
Assistant Manager
Fatburger
Ehrenberg, Arizona
08.2019 - 12.2022
- I opened and launched the business as a shift manager.
- Completed Shift Manager training and played a key role in the business opening, including training and onboarding new employees.
- Supervised daily operations to ensure smooth restaurant functionality.
- Trained staff on customer service standards and operational procedures.
- Monitored food quality and safety practices in compliance with health regulations.
- Collaborated with management to develop training materials for new hires.
- Coordinated with other departments to ensure the smooth flow of operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with other departments to ensure smooth flow of operations.
Front Desk
Arizona Oasis Rv Park
Ehrenberg, Arizona
02.2019 - 08.2019
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Shift Manager
Carl's Jr
Quartzsite, Arizona
07.2018 - 07.2019
- Supervised daily operations and staff to ensure efficient service delivery.
- Maintained cleanliness and organization of the work area.
- Position skilled staff in key areas throughout the shift to optimize department productivity.
- Directed and led employees and team members on effective operations, methods, and procedures.
- Counted and balanced registers.
- Trained, managed, and motivated employees to promote professional skill development.
- Used the point-of-sale register system to complete transactions.
Education
High School Diploma -
The Scholars Academy
Quartzsite, AZ06-2013
Skills
- Operational management
- Financial oversight
- Inventory control
- Employee training
- Compliance monitoring
- Customer relationship management
- Scheduling coordination
- Team building
- Problem solving
- Staff supervision
- Performance monitoring
- Staff management
Languages
English
Professional
Spanish
Elementary
Timeline
General Manager
Juice It Up!
01.2023 - Current
Assistant Manager
Fatburger
08.2019 - 12.2022
Front Desk
Arizona Oasis Rv Park
02.2019 - 08.2019
Shift Manager
Carl's Jr
07.2018 - 07.2019
High School Diploma -
The Scholars Academy