Morgan Janke
Lansing,MI
Summary
Hardworking and passionate individual with strong skill set, eager to put said skills to the test. Offers exceptional time management skills with great attention to detail. Ready to help the team achieve their goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
Chipotle
07.2023 - Current
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Provided efficient problem-solving skills to promote customer satisfaction.
Sales Associate
Francesca's Boutique
06.2021 - 08.2023
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Associate
Eddie Bauer
06.2018 - 10.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Bachelor of Arts - Social Relations And Policy
Michigan State University
East Lansing, MI05.2025
High School Diploma -
Howell High School
Howell, MI05.2021
Skills
- Customer Service
- Leadership
- Communication
- Multi-tasking
- Goal-Oriented
- Decision making
Certification
- Ethics and Regulations in Human Research Certified
Timeline
Crew Member
Chipotle
07.2023 - Current
Sales Associate
Francesca's Boutique
06.2021 - 08.2023
Sales Associate
Eddie Bauer
06.2018 - 10.2019
Bachelor of Arts - Social Relations And Policy
Michigan State University
High School Diploma -
Howell High School