Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Kienbaum

Vacaville,CA

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

1
1
year of professional experience

Work History

Hostess

Burger City
05.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Jump Patrol

Rockin Jump
07.2022 - 03.2023
  • Trained new jump operators on safety procedures and jump attractions.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Assisted customers in entering and exiting attractions, providing balance support and general directions.

Education

Vacaville High School
Vacaville, CA

Skills

  • Guest Engagement
  • Server Support
  • Complaint Handling
  • Dining Room Management
  • Cleaning and Sanitation
  • Safe Food Handling
  • Animal Restraints
  • Microchip Scanning

Timeline

Hostess

Burger City
05.2023 - Current

Jump Patrol

Rockin Jump
07.2022 - 03.2023

Vacaville High School

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Morgan Kienbaum