Dynamic Administrative Assistant with proven expertise at the Texas Department of Criminal Justice, excelling in data entry and verbal communication. Enhanced office efficiency through effective organization and customer service, fostering strong relationships and ensuring confidentiality. Recognized for meticulous record-keeping and proactive problem-solving, contributing to a productive work environment.
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Texas Department Of Criminal Justice
05.2023 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Maintained inventory of office supplies and placed orders.
Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Office Worker
New Hope Christian School
01.2020 - 03.2023
Completed clerical tasks such as filing, copying, and distributing mail.
Increased office efficiency by organizing and maintaining a well-structured filing system.
Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Assisted with onboarding of new employees.
Education
Associates - Business
McMurry University
Abilene, TX
07-2025
Skills
Data entry
Computer skills
Office administration
Verbal communication
Deadline oriented
Interests
Team Sports
Representing the War Hawks, I balanced the challenges of rigorous academic pursuits with the intense commitment required to perform at a high level in athletics Whether that was acing serves, rallying through tough matches, or contributing to the team's spirit, my experience underscores resilience, teamwork, and personal growth It was an incredible journey that reflected my hard work and determination both on and off the court