Morgan Payne
Vestal,NY
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. My strongest quality is making patients feel comfortable in the current situation they are dealing with.
Overview
3
3
years of professional experience
Work History
Patient Access Representative
Guthrie Hospital
Binghamton, NY
07.2023 - Current
- Utilized electronic medical records system to digitize physical documents.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Actively participated in team meetings and training sessions.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Greeted patients and visitors in a courteous and professional manner.
- Validated patients' demographics and insurance data to register them correctly in the computer system.
Restaurant Hostess
Park Diner
Binghamton, NY
07.2021 - 07.2023
- Restocked condiments, silverware, napkins, and tablecloths as needed.
- Managed reservations, waitlists, and special requests for large parties.
- Greeted customers and escorted them to their tables.
- Provided menus and answered questions about menu items and specials.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Built positive relationships with other front-of-house and kitchen staff.
- Helped service staff handle demand by distributing food and beverages.
Education
Bachelor of Science - Human Development
Binghamton University
Binghamton, NY05-2027
High School Diploma -
Susquehanna Valley Senior High School
Conklin, NY06-2023
Skills
- HIPAA Compliance
- Patience
- Active listening
- Emotional Awareness
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Active Learning
Accomplishments
- Excelsior Scholarship
- High Honor Roll
Affiliations
- Babysitter
- Very Active
- Hiker
- Gardener
- Bassist
Timeline
Patient Access Representative
Guthrie Hospital
07.2023 - Current
Restaurant Hostess
Park Diner
07.2021 - 07.2023
Bachelor of Science - Human Development
Binghamton University
High School Diploma -
Susquehanna Valley Senior High School
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