Morgan Sabrina

Opening different deli locations out of state

• Implemented quality control measures to uphold company standards.
• Developed training materials tailored to company standards and protocols.
• Conducted training sessions for new hires on operational procedures.
• Facilitated hands-on demonstrations to enhance employee understanding.
• Implemented best practices for customer service during grand opening events.
• Engaged employees in role-playing scenarios to improve service skills.
• Provided ongoing coaching and mentoring throughout the entire grand opening process.

IT knowledge

• Installed and configured hardware and software for user workstations.
• Provided technical support for network connectivity and performance issues.
• Diagnosed and resolved system malfunctions to minimize downtime.
• Collaborated with team members to improve IT service delivery processes.
• Troubleshot system issues related to network connectivity, software installation and configuration, printing.
• Performed troubleshooting on networking and connectivity issues to restore connections and network access.
• Set up user profiles on local devices according to established standards.
• Oversaw inventory of IT assets including iPads, Satos, printers, and sensors.
• Resolved hardware issues including replacing parts as necessary.

Assistant Manager

• Supervised daily operations and staff performance in a high-traffic retail environment.
• Assisted in managing daily deli operations including inventory and staff scheduling.
• Trained new employees on food safety practices and customer service standards.
• Implemented best practices for food preparation to improve efficiency and safety.
• Ensured product quality and freshness through regular inspections and inventory checks.
• Developed promotional displays to enhance product visibility and attract customers.
• Collaborated with suppliers to maintain stock levels and order necessary items.
• Supported the Deli Manager in conducting employee performance evaluations and feedback sessions.
• Assisted with ordering supplies, maintaining records of deliveries and tracking invoices for payment purposes.
• Supervised deli staff, ensuring proper customer service and food safety practices were followed.
• Ensured that all food items were properly labeled according to local health department regulations.
• Conducted daily inventory of products to ensure sufficient stock levels and communicated any shortages to the Deli Manager.
• Resolved customer complaints in a professional manner while keeping management informed of any issues or concerns.
• Performed regular checks on equipment such as slicers, scales and ovens to ensure they were operating safely and efficiently.
• Provided training for new deli team members on all aspects of the deli operation including product knowledge, customer service, equipment usage and sanitation standards.
• Maintained a clean and organized work environment by adhering to established cleaning procedures and following safety guidelines when handling food products.
• Evaluated staff performance on a regular basis providing feedback on areas needing improvement.
• Organized monthly meetings with deli staff to discuss upcoming changes in policies or procedures.
• Completed regular inventories of food and material stocks.
• Trained new employees to perform duties.
• Explained goals and expectations required of trainees.
• Promoted safe working conditions by monitoring safety procedures and equipment.
• Resolved problems or concerns to satisfaction of involved parties.

• Assisted with financial transactions and maintained accurate cash handling procedures.
• Developed promotional displays to enhance customer engagement and product visibility.
• Managed customer service inquiries and complaints in a timely manner.
• Supervised daily operations including scheduling shifts, assigning duties.
• Maintained up-to-date knowledge of company products and services.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Coordinated with other departments to ensure smooth flow of operations.
• Developed a system for tracking inventory and ordering supplies as needed.
• Assisted in the development of operational strategies to ensure efficient and productive operations.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Recruited and trained new employees to meet job requirements.
• Crafted smoked sausage and summer sausage, focusing on quality control.
  Slow-cooked brisket to maximize flavor profile.
  Sliced ribeyes according to established guidelines for consistency.

• Empty wastebaskets and trash containers.
• Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
• Sweep, mop and vacuum floors of all areas.
• Clean and sanitize restrooms, sinks, countertops and other surfaces.
• Clean windows, walls, ceilings, carpets and furniture in assigned areas.