Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Warren

Cross Roads,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Store Manager

Hollywood Feed
04.2018 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Handled customer inquiries and suggestions courteously and professionally.

Sales Associate

Pet Supermarket
02.2017 - 04.2018
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Library Intern

Denton Public Library
04.2016 - 08.2016
  • Organized library catalog, supplies, equipment and records.
  • Greeted patrons warmly and offered to assist with issues or needs.
  • Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.
  • Responded to numerous reference calls daily, helping patrons with specific information needs.

Education

Associate of Arts - Marketing

Collin College
Plano, Tx
05.2024

Guyer High School
Denton, Tx
05.2016

Skills

  • Promotional Effectiveness Review
  • Product Placement
  • Sales Expertise
  • Staff Management
  • Microsoft Office
  • Customer Experience Management
  • PC Proficiency
  • Spreadsheet Development
  • Inventory Management

Timeline

Store Manager

Hollywood Feed
04.2018 - Current

Sales Associate

Pet Supermarket
02.2017 - 04.2018

Library Intern

Denton Public Library
04.2016 - 08.2016

Associate of Arts - Marketing

Collin College

Guyer High School

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Morgan Warren