Morgan E. Houston
Phoenix,AZ
Summary
Orderly and committed Administrative Support Specialist aiming to offer solid skills in customer relations and resilience to handle challenges of fast-paced healthcare environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated work ethic. Comfortable working alone or with teams to accomplish on-time and accurate executive or clinical tasks. Tech-savvy and quick learning with technical know-how, social media expertise, and prospective sales abilities to support and drive substantial company growth.
Overview
6
6
years of professional experience
Work History
Administrative Support Specialist
Spooner Physical Therapy
Scottsdale, AZ
04.2023 - Current
- Selected and negotiated contracts with supply vendors to obtain top-notch pricing on materials and items.
- Collected operations data and created spreadsheets detailing trends and medical referral tracking.
- Facilitated streamlined purchasing and resource availability through monitoring and oversight of company inventory.
- Implemented security measures to protect organizational data from unauthorized access.
- Utilized ticketing systems to track the status of help desk tickets throughout the resolution process.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
Lead Physical Therapy Technician
Spooner Physical therapy
Chandler, AZ
11.2021 - 04.2023
- Advance knowledge of patient exercises, proper form for completion, and how to customize patient exercises
- Safeguard, motivate, and assist patients throughout entire treatment session
- Coordinate and manage staff schedules, along with other administrative duties such as medical inventory and training.
- Maintained therapy spaces and equipment in top condition by cleaning, sanitizing and inspecting for damages.
Internship Student
Hill Functional Wellness
Tempe, AZ
08.2021 - 11.2021
- Coordinated care for patients, oversaw admission processes and managed patient flows.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Student Athletic Trainer
Mississippi State University
Starkville, MS
06.2018 - 04.2020
- Completed regular inspections of fields and facilities to identify and remove safety concerns.
- Provided courtside medical attention when needed
- Assisted head AT with all training room duties and supervised/provided all rehabilitation techniques and modalities
- Recorded injuries and treatments and managed forms for injuries treated by Head Athletic trainer.
Education
B.S - Kinesiology - Clinical Exercise Physiology
Mississippi State University
Starkville, MS05.2021
Skills
- Project Management
- HIPAA Compliance
- MS Office
- Customer Service
- IT troubleshooting and diagnostics
- Operations Management
- Health Information Systems
Timeline
Administrative Support Specialist
Spooner Physical Therapy
04.2023 - Current
Lead Physical Therapy Technician
Spooner Physical therapy
11.2021 - 04.2023
Internship Student
Hill Functional Wellness
08.2021 - 11.2021
Student Athletic Trainer
Mississippi State University
06.2018 - 04.2020
B.S - Kinesiology - Clinical Exercise Physiology
Mississippi State University