Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgen Penserum

Indianapolis,IN

Summary

Skilled in overseeing production and operating teams, with background in managing workflows, ensuring quality control, and optimizing processes for efficiency. Known for strong leadership capabilities, adept at motivating staff and fostering collaborative work environments. Successfully enhanced operational effectiveness through strategic planning and problem-solving. Implemented improvements that resulted in increased productivity and reduced downtime across previous roles.

Overview

3
3
years of professional experience

Work History

Shift Manager

Wendy’s
Brownsburg, Indiana
03.2022 - Current
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Investigated customer complaints regarding merchandise quality or availability promptly.

Education

High School Diploma -

Options For Youth-Victorville Charter High School
Pasadena, CA
08-2018

Skills

  • Schedule oversight
  • Team Development
  • Quality Assurance
  • Training and mentoring
  • Relationship Building
  • Handling Customer Complaints
  • Payment Processing
  • Delegating Work
  • Opening and closing procedures

Timeline

Shift Manager

Wendy’s
03.2022 - Current

High School Diploma -

Options For Youth-Victorville Charter High School
Morgen Penserum