Moses Pokraka
Brockton,MA
Summary
Dependable and flexible crew member with experience in delivering personalized service and managing cash register transactions. Known for attention to detail and ability to onboard new team members effectively, contributing to a positive customer experience.
Overview
3
3
years of professional experience
Work History
Crew Member
Dairy Queen
Brockton, Massachusetts
08.2023 - Current
- Guided customers in menu selections, delivering personalized service to improve satisfaction.
- Operated kitchen equipment safely and efficiently during peak hours.
- Managed cash register transactions and handled customer payments accurately.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Ensured cleanliness and organization of workstations and dining areas to enhance customer experience.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Onboarded new crew members on procedures and customer service skills to support team effectiveness.
Education
High School Diploma -
Brockton High School
Brockton, MA06-2026
Skills
- Customer service
- Cash handling
- Attention to detail
- Task prioritization
- Flexible and adaptable
- Dependable and responsible
- Interpersonal communication
Timeline
Crew Member
Dairy Queen
08.2023 - Current
High School Diploma -
Brockton High School