Muad Suleiman
Tinley Park,IL
Summary
Friendly, trustworthy and dependable team member with 3 years of experience with great customer service. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I enjoy learning new things and mastering those skills.
Overview
3
3
years of professional experience
Work History
Cashier
GM Crazy Liquidation
Midlothian, IL
08.2023 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Data Collector
Match A Resident
Tinley Park, IL
07.2021 - 09.2023
- Gathered data from surveys and questionnaires to ensure accuracy of information.
- Collected, compiled, and analyzed data from multiple sources to create detailed reports.
- Assisted in designing experiments that would generate reliable results.
- Stayed on top of daily workload with speed and efficiency.
Barista
Dunkin' Donuts
Mokena, IL
12.2022 - 07.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Theatre Usher
AMC Theatres
Oak Lawn, IL
12.2021 - 06.2022
- Greeted patrons as they entered the theatre and provided directions to seating areas.
- Assisted with ticket scanning and ushering patrons to their seats.
- Provided assistance with wheelchair access, seating requests and other patron needs.
- Performed light custodial duties such as sweeping floors, emptying garbage cans, cleaning restrooms..
- Responded promptly to all customer inquiries in an efficient and courteous manner.
- Worked closely with box office staff to facilitate smooth transitions between shows.
- Stocked concession stand shelves with food items prior to opening of each show.
Education
High School Diploma -
Andrew High School
Tinley Park, IL05-2023
Skills
- Customer Assistance
- Cash Register Operation
- Cash Handling
- Order Packaging
- Merchandise Restocking
- Cleaning and sanitizing
- Product Knowledge
- Written and verbal communication
- Order Taking
- Basic computer skills
- Computer Use
- Software and hardware issues
Affiliations
I enjoy working with and building computers. My goal is to become a computer hardware/software engineer.
Watching and playing sports have always had my interest. I've played soccer and basketball almost my whole life.
Languages
English
Native/ Bilingual
Arabic
Professional
Timeline
Cashier
GM Crazy Liquidation
08.2023 - Current
Barista
Dunkin' Donuts
12.2022 - 07.2023
Theatre Usher
AMC Theatres
12.2021 - 06.2022
Data Collector
Match A Resident
07.2021 - 09.2023
High School Diploma -
Andrew High School