Muhammad Mitchell
Houston,TX
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Reliable employee seeking position. Offering excellent communication and good judgment.
Overview
4
4
years of professional experience
Work History
IT Technician
GTI
Houston , Texas
06.2015 - 11.2015
- Performed maintenance tasks on PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Land Surveyor
Benchmark
Houston , TX
08.2013 - 08.2014
- Compiled measurement and marker data from plats and drawings using public records to determine geographical boundaries of land parcels and utility locations.
- Measured and marked property lines and key topographic features.
- Followed local, regional and national guidelines for land surveying.
- Communicated with brokers, contractors, developers, attorneys and lenders to determine circumstances of survey request and report on factors most important to specific applications.
- Set up precise measurement and control equipment.
- Performed field calculations to complete assessments.
Labor Worker
Shipyard ILA
Houston , Texas
08.2012 - 08.2013
- Loaded, unloaded and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Maintained and repaired facilities, equipment and tools.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Mechanic Assistant
Mike Mechanic Shop
Houston , Texas
07.2011 - 11.2011
- Promoted shop safety by cleaning work areas and removing hazardous materials.
- Coordinated ready access to tools and parts needed for repair and maintenance activities.
- Conducted routine oil changes, tire rotations, fluid replacements and bulb changes.
- Adhered to established procedures for safe disposal of motor oil and other vehicle fluids.
- Communicated effectively with customers to gather information related to vehicles and verify registration and insurance information.
- Maintained customer and vehicle records, working with both hard-copy service records and computerized data.
Restaurant Manager
Red Cat Jazz Cafe
Houston , TX
10.2010 - 09.2011
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
Associate of Science - Hotel Restaurant Management
Houston Community College
Houston, TX08.2007
Skills
- Training Material Development
- Defect Analysis and Resolution
- Hardware and Software Repair
- Software Evaluation
- Splice Cable
- Customer Inquiries
- Friendly and Patient
- Customer Communication and Empathy
Timeline
IT Technician
GTI
06.2015 - 11.2015
Land Surveyor
Benchmark
08.2013 - 08.2014
Labor Worker
Shipyard ILA
08.2012 - 08.2013
Mechanic Assistant
Mike Mechanic Shop
07.2011 - 11.2011
Restaurant Manager
Red Cat Jazz Cafe
10.2010 - 09.2011
Associate of Science - Hotel Restaurant Management
Houston Community College
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