I'm into nature and wildlife photography I also do photo shoots for party and events
Open To Work
Musa Kamara
Fairfax,VA
Summary
Dynamic competent, passionate, professional with extensive experience in customer service, with food, healthcare and more. With a proven track record in inventory management and staff training, enhancing productivity and achieving departmental goals. Skilled in optimizing workflows and fostering a collaborative environment, consistently elevating customer satisfaction and product quality.
Overview
9
9
years of professional experience
Work History
Deli Manager
Safeway
Fairfax, VA
12.2022 - Current
- Oversaw daily operations of deli department, ensuring compliance with safety and health regulations.
- Managed inventory levels, optimizing stock rotation and minimizing waste.
- Trained and mentored staff on food preparation techniques and customer service standards.
- Implemented efficient workflows to enhance productivity in high-volume environments.
- Collaborated with management to achieve departmental goals and implement process improvements.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Observed quality assurance standards to optimize freshness of deli products.
Healthcare Receptionist/ Business Office
Annandale Healthcare Center
Annandale, VA
05.2020 - 08.2022
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between medical staff and patients, enhancing service delivery and patient satisfaction.
- Maintained accurate patient records using electronic health record systems to support healthcare compliance.
- Assisted in billing inquiries, providing clear information to patients regarding insurance coverage and payment options.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Assisted with planning office events and meetings for smooth execution.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Strengthened vendor relationships through regular communication and timely coordination of services.
Sales Manager
Lentes &Marcos
Nashville, TN
06.2017 - 08.2019
- Developed and implemented sales strategies to increase market share and drive revenue growth.
- Analyzed customer feedback to enhance product offerings and improve client satisfaction.
- Trained and mentored sales team members to achieve performance targets and foster professional development.
- Collaborated with marketing department to create promotional campaigns aligned with sales objectives.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Attended industry events and conventions to explain sales opportunities.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
Education
Associate of Science - Sports Medicine
Cumberland University
Lebanon, TN05.2011
Skills
- Customer service
- Employee supervision
- Task delegation
- Inventory management
- Team direction
- Food safety compliance
- Staff training
- Sales promotion
- Worker training
- Inventory control
- Hiring and onboarding
- Reservations coordination
Interests
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteOn-SiteTimeline
Deli Manager
Safeway
12.2022 - Current
Healthcare Receptionist/ Business Office
Annandale Healthcare Center
05.2020 - 08.2022
Sales Manager
Lentes &Marcos
06.2017 - 08.2019
Associate of Science - Sports Medicine
Cumberland University