Summary
Committed, hardworking, and motivated deli professional with 25 years of experience in the food service industry. Well-rounded leader with a talent for supervising employees and fostering their careers. Swift problem solver with effective solutions when issues arise.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Deli Manager
Wegmans Food Markets
03.2017 - Current
- Manage supply chain functions for deli products and department supplies.
- Reduce food waste by closely monitoring product freshness and implementing proper rotation practices.
- Train, supervise, and evaluate deli staff to align compliance with health and safety regulations.
- Delivered superior customer service leading to high levels of satisfaction among shoppers.
- Complete full product inventories every month.
Grocery Coordinator
Wegmans Food Markets
06.2012 - 03.2017
- Managed a team of approximately 40 employees across multiple teams: diary, frozen, grocery, nature's market, and bulk foods.
- Assisted in boosting sales through strategic merchandise displays and promotional activities.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Completed product inventories of back stock every six months.
Service Team Leader
Wegmans Food Markets
08.2011 - 06.2012
- Perform closing functions of the store multiple days per week.
- Assisted various departments with scheduling and data entry for approximately 200 employees.
Team Leader Frozen Department
Wegmans Food Markets
11.2010 - 07.2011
- Supervised a team of five ensuring the department was fully stocked at all times.
Team Leader Dairy Department
Wegmans Food Markets
10.2008 - 11.2010
- Oversaw a team of ten employees and followed proper food safety protocol to ensure consistent freshness of products.
Team Leader Deli Department
Wegmans Food Markets
11.2007 - 10.2008
- Assisted manager of day-to-day operations of department, ex: directly communicated with full- and part-time staff on a consistent basis.
Full-Time Deli Department
Wegmans Food Markets
05.2007 - 11.2007
- Focused on delivering excellent customer service and performed daily tasks of the department, ex: opening/closing, broke down product deliveries, etc.
Sales Associate
Jersey Mike's Subs
03.2002 - 05.2007
- Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
Education
Associate in Arts, Social Science -
05.2008
Skills
- Customer Service
- Food Safety Compliance
- Product Rotation
- Merchandising Strategies
- Proficient in Labor Pro
- Coordinated with vendors, ie UNFI, Upstate Farms
- Proficient in various professional kitchen equipment
- Proficient with WISE, MORRIS, MOBIUS, LOGILE and CAO tools
- Proficient in ordering from Pix guns to Direct Store Delivery
Certification
Safemark (food safety)
Timeline
Deli Manager - Wegmans Food Markets
03.2017 - Current
Grocery Coordinator - Wegmans Food Markets
06.2012 - 03.2017
Service Team Leader - Wegmans Food Markets
08.2011 - 06.2012
Team Leader Frozen Department - Wegmans Food Markets
11.2010 - 07.2011
Team Leader Dairy Department - Wegmans Food Markets
10.2008 - 11.2010
Team Leader Deli Department - Wegmans Food Markets
11.2007 - 10.2008
Full-Time Deli Department - Wegmans Food Markets
05.2007 - 11.2007
Sales Associate - Jersey Mike's Subs
03.2002 - 05.2007
Brookdale Community College - Associate in Arts, Social Science,