Mya Brubaker
Student
Portage,Indiana
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Customer-focused worker devoted to meeting team and customer needs.
Overview
3
3
years of professional experience
Work History
Crew Member
Emagine Theaters
12.2021 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of the theater to promote a clean image for the Emagine brand.
- Kept food preparation area, equipment, and utensils sanitary and ready for use at all times.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Addressed costumers complaints by listening, empathizing, and implementing solutions with in my power, or bringing the situation to a manager's attention when appropriate.
Swim Instructor
YMCA
05.2021 - 07.2021
- Taught daily swim instruction to students varying in ages and skill levels.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Collaborated with other instructors to develop innovative teaching methods for improved student outcomes.
- Developed and implemented lesson plans based on individual student needs.
- Implemented proper safety protocols and emergency response plans.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Promoted safe and inclusive environment for children.
- Selected to work with children with special needs, because of ability to empathize and care for all of the children.
Education
Bachelor of Arts - Animation
Ball State University
Muncie, IN 05.2001 -
Skills
Customer Service
Timeline
Crew Member
Emagine Theaters
12.2021 - Current
Swim Instructor
YMCA
05.2021 - 07.2021
Bachelor of Arts - Animation
Ball State University
05.2001 -