Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mya Holman

Klamath Falls,OR

Summary

Customer-focused professional with many years of experience driving sales, delivering exceptional customer service and boosting revenue. Friendly with excellent communication and interpersonal skills to facilitate repeat business. Skilled at coaching and training sales employees to become top performers.

Overview

10
10
years of professional experience

Work History

Sales Floor Manager

Diamond Home Improvement
Klamath Falls, OR
09.2021 - Current
  • Managed daily store operations, including assigning tasks to sales associates and overseeing the completion of those tasks.
  • Monitored customer service standards and provided feedback to staff members in order to ensure quality customer service.
  • Developed strategies for increasing sales and profitability by analyzing current trends, monitoring competitors' activities, and recommending changes in products or services.
  • Created a positive work environment that was conducive to team building and collaboration among employees.
  • Greeted customers, clarifying needs and identifying solutions to close sales.

Sales Associate

Dick's Sporting Goods
Casper, WY
07.2019 - 08.2021
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Built relationships with customers to encourage repeat business.
  • Attended weekly team meetings to review performance goals and objectives.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.

Cashier/Fry Cook

Dairyland
Thermopolis , WY
04.2014 - 06.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Verified that prepared food met all standards for quality and quantity.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Education

Associate of Arts - Art Education

Casper College
Casper, WY
05-2020

Associate of Arts - Art Education

Central Wyoming College
Riverton, WY

Skills

  • Inventory
  • Sales Training
  • Shrinkage Control
  • Sales Strategies
  • Customer Service
  • Staff Management
  • Teamwork and Collaboration
  • Relationship Building

Accomplishments

  • Employee of the Quarter in 2022.
  • Honor student in college.

Timeline

Sales Floor Manager

Diamond Home Improvement
09.2021 - Current

Sales Associate

Dick's Sporting Goods
07.2019 - 08.2021

Cashier/Fry Cook

Dairyland
04.2014 - 06.2018

Associate of Arts - Art Education

Casper College

Associate of Arts - Art Education

Central Wyoming College

Similar Profiles

CREATE PROFILE
Mya Holman