Mya Malloy
Plano ,Texas
Summary
Dedicated crew member with a strong focus on customer service and teamwork. Consistently improved customer satisfaction through efficient service and effective communication.
Dynamic and adaptable professional with experience in fast-paced environments. Known for exceptional multitasking and organization skills, contributing to team success and improved customer satisfaction.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
3
3
years of professional experience
Work History
Crew Member
Braum's Ice Cream & Burger Restaurant
10.2024 - 02.2026
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Contributed to increased sales by upselling menu items and promoting special offers.
Crew Member
Jack in the Box
01.2023 - 06.2023
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated kitchen equipment efficiently to prepare food items according to established standards.
- Maintained cleanliness of work areas, ensuring compliance with health and safety regulations.
- Collaborated with team members to achieve smooth workflow during peak hours.
- Assisted in inventory management by restocking supplies and monitoring product freshness.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environment.
- Engaged with customers to promote menu items and enhance their dining experience.
- Participated in training sessions to enhance knowledge of food safety practices and operational procedures.
- Worked front counter, drive-thru and other areas.
- Took orders, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Weatherford High School
Weatherford, TX06-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Interactive communication skills
- Flexible schedule
- Integrity and honesty
- Safety awareness
- Basic math
- Drive-thru operations
- Heavy lifting
- Learning agility
- Store opening and closing
- Safety
- Resilience and persistence
Timeline
Crew Member
Braum's Ice Cream & Burger Restaurant
10.2024 - 02.2026
Crew Member
Jack in the Box
01.2023 - 06.2023
High School Diploma -
Weatherford High School