Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mya Nakasen

Clermont

Summary

Dynamic professional with over 4 years of experience in customer service at Chick Fil A, excelling in conflict resolution and cash handling. Proven track record of enhancing customer satisfaction through innovative problem-solving and effective team mentorship. Adept at analyzing data to drive informed decision-making and improve operational efficiency.

Overview

5
5
years of professional experience

Work History

Crew Member

Trader Joe's
Orlando
11.2022 - 06.2023
  • Resolved customer complaints in a professional manner.
  • Organized deliveries by sorting and stocking receivables
  • Assisted in stocking shelves and organizing displays.
  • Analyzed sales data from previous weeks and months in order to forecast future demand trends.
  • Operated cash registers accurately and efficiently while ensuring proper money handling procedures were followed.
  • Maintained a positive, productive work environment.
  • Trained team members on how to do things properly.
  • Took cash and debit transactions.
  • Provided customer service.

Area Director

Chick Fil A
Clermont
05.2018 - 05.2022
  • Informed decision making by collecting data and analyzing reports.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Managed daily operations, including cash handling, record keeping and reporting.
  • Performed opening and closing duties including cash handling, setting alarms.
  • Mentored team members individually to help them reach their full potential as team players.
  • 4+ years of experience in customer service.

Education

High School Diploma -

Department of Education
Orlando, FL
05-2022

Skills

  • Customer service
  • Cash handling
  • Conflict resolution
  • Communication skills
  • Problem solving
  • Time management
  • Adaptability and flexibility
  • Teamwork
  • Money management
  • Team player

References

References available upon request.

Timeline

Crew Member

Trader Joe's
11.2022 - 06.2023

Area Director

Chick Fil A
05.2018 - 05.2022

High School Diploma -

Department of Education

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Mya Nakasen