Mya Ondrus
Saint Clair,MI
Summary
Dynamic and results-driven professional with extensive experience in customer service at McDonald’s. Proven ability to enhance guest satisfaction through effective teamwork and attention to detail. Skilled in cash handling and maintaining safety standards, consistently contributing to operational efficiency and a welcoming atmosphere. Committed to training and developing team members for success.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald’s
Saint Clair, MI
11.2025 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment and tools safely, adhering to health and safety regulations consistently.
- Assisted in training new crew members on operational procedures and customer service best practices.
- Maintained cleanliness and organization of workstations, contributing to overall efficiency during peak hours.
- Handled cash transactions accurately, balancing registers at the end of shifts without discrepancies.
Hostess Manager
Anchor Point Bistro
Saint Clair
04.2025 - Current
- Coordinated front-of-house operations to ensure smooth guest experiences.
- Trained and supervised staff on customer service standards and procedures.
- Managed reservation systems to optimize table turnover and seating efficiency.
- Resolved guest inquiries and complaints promptly to enhance satisfaction levels.
Host
Ken’s Country Kitchen
Richmond MI
04.2023 - 05.2024
- Greeted and seated guests promptly, ensuring a welcoming dining atmosphere.
- Managed reservation systems to optimize table turnover and guest satisfaction.
- Assisted in training new hosts on customer service protocols and restaurant operations.
- Collaborated with kitchen staff to communicate guest needs and dietary restrictions efficiently.
Education
High School Diploma -
Saint Clair High School
Saint Clair MichiganSkills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Cash handling
Cleaning
Attention to detail
Customer engagement
Cleaning and sanitizing
Flexible schedule
Safety awareness
Integrity and honesty
Initiative and Self-motivation
Timeline
Crew Member
McDonald’s
11.2025 - Current
Hostess Manager
Anchor Point Bistro
04.2025 - Current
Host
Ken’s Country Kitchen
04.2023 - 05.2024
High School Diploma -
Saint Clair High School