Mya Parker
Lynwood,IL
Summary
Customer service and administrative support offering honed competencies in data-entry, database management and scheduling. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
3
3
years of professional experience
Work History
Receptionist
Integrity Clinical Consulting & Training
04.2023 - 10.2023
- Sorted and organized files along with scheduling therapy appointments
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Interacted with customers by phone, email, or in-person to provide information.
Hostess
Chili's Restaurant
05.2021 - 05.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Used cash registers and credit card machines to cash out customers.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Cashier
Goodwill
05.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Psychology
Illinois State University
Normal, IL05.2023
Skills
- Data Entry
- Customer/Client Relations
- Technical Support
- Schedule Management
- Customer Service
- Hospitality Service Expertise
- Information Updates
- Telephone Etiquette
Timeline
Receptionist
Integrity Clinical Consulting & Training
04.2023 - 10.2023
Hostess
Chili's Restaurant
05.2021 - 05.2022
Cashier
Goodwill
05.2020 - 05.2021
Bachelor of Science - Psychology
Illinois State University
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