Myca Clark
Birmingham,AL
Summary
Dynamic and results-oriented professional with proven expertise in customer service and cash handling. Excelled at Freddy’s Frozen Custard by enhancing customer satisfaction and streamlining operations. Demonstrated exceptional teamwork, communication, and multitasking skills, significantly contributing to team success and operational efficiency.
Overview
2
2
years of professional experience
Work History
Crew Member
Freddy’s Frozen Custard
Hoover, AL
09.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Team Member
JP Pressure Washing
Birmingham, AL
10.2022 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
General - Required
Mcadory High School
McCalla, AL05.2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
Timeline
Crew Member
Freddy’s Frozen Custard
09.2024 - Current
Team Member
JP Pressure Washing
10.2022 - 08.2024
General - Required
Mcadory High School