Mycala Lange
Bucyrus
Summary
Dedicated 911 Dispatcher with proven skills in managing emergency calls and coordinating communication under pressure. Exceptional at prioritizing incidents and providing critical support to first responders.
Results-driven 911 Dispatcher with experience in managing urgent communications and supporting law enforcement. Known for strong teamwork, active listening, and incident prioritization, committed to enhancing response times and ensuring public safety.
Adaptable professional skilled in crisis communication and critical thinking. Experience in operating dispatch systems and supporting emergency responders during high-stress situations, ready to leverage expertise to improve emergency response efficiency.
Professional with strong background in emergency communication and crisis management. Skilled in rapid decision-making, effective communication, and critical thinking under pressure. Known for collaborative approach, adaptability, and consistent reliability. Proficient in multi-tasking, problem-solving, and maintaining composure in high-stress environments.
Overview
5
5
years of professional experience
Work History
911 Dispatcher
Crawford County Sheriff's Office
Bucyrus, OH
09.2023 - 08.2026
- Managed emergency calls, ensuring accurate information relayed to first responders.
- Coordinated multiple communication channels, prioritizing urgent requests effectively.
- Operated dispatch systems to track unit statuses and locations in real-time.
- Provided critical support during emergency situations, maintaining composure under pressure.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Back of House Team Member
Old 30 BBQ
Bucyrus, OH
04.2021 - 09.2023
- Operated kitchen equipment to prepare menu items efficiently and safely.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Collaborated with front-of-house staff to ensure timely order fulfillment and customer satisfaction.
- Trained new team members on food preparation techniques and safety protocols.
- Monitored food quality during preparation, ensuring adherence to restaurant standards and specifications.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
Education
High School Diploma -
Bucyrus High School
Bucyrus, OHSkills
- Works Well Under Pressure
- Active listening
- Critical thinking
- Computer skills
- Teamwork and collaboration
- Stress tolerance
- Computer-aided dispatching
- Incident prioritization
Timeline
911 Dispatcher
Crawford County Sheriff's Office
09.2023 - 08.2026
Back of House Team Member
Old 30 BBQ
04.2021 - 09.2023
High School Diploma -
Bucyrus High School