Marcus Lane
Greensboro,NC
Summary
Results-driven Deli Manager with expertise in food safety compliance and customer service. Known for reducing waste and optimizing inventory to enhance operational efficiency.
Overview
3
3
years of professional experience
Work History
Deli Manager
Food Lion Grocery
03.2026 - Current
- Supervised daily deli operations, ensuring compliance with food safety standards and quality control measures.
- Trained and mentored team members on product knowledge, customer service skills, and deli procedures.
- Managed inventory levels, conducting regular stock audits to minimize waste and optimize product availability.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction and loyalty within the deli section.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Observed quality assurance standards to optimize freshness of deli products.
- Streamlined deli operations through effective scheduling, inventory management, and staff training.
Manager
Zaxbys Resturant
01.2023 - 11.2025
- Oversaw daily operations to ensure compliance with food safety standards.
- Trained and mentored staff to enhance customer service skills.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Developed and maintained schedules to ensure adequate staffing during peak hours.
- Analyzed sales data to identify trends and adjust menu offerings accordingly.
- Enhanced team performance through regular feedback and performance evaluations.
- Resolved customer complaints effectively, improving satisfaction ratings significantly.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Construction Worker
Cactx Surfaces
04.2023 - 06.2024
- Operated heavy machinery to excavate and prepare construction sites efficiently.
- Collaborated with team members to ensure compliance with safety regulations and protocols.
- Assisted in the installation of surface materials, maintaining high-quality standards throughout projects.
- Conducted routine inspections of tools and equipment, ensuring optimal performance and safety.
- Trained new workers on best practices for construction techniques and site safety measures.
- Coordinated material deliveries, optimizing workflow and minimizing downtime on job sites.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
Education
High School Diploma -
Asheboro High School
Asheboro, NC06.2011
Skills
- Customer service
- Task delegation
- Employee supervision
- Team direction
- Food safety compliance
- Staff training
- Merchandising strategies
- Sanitation standards
- Waste reduction
- Cost controls
- Catering support
- Promotion execution
- Customer complaint handling
- Cleaning & sanitation
- Display upkeep
Languages
English
Full Professional
Timeline
Deli Manager
Food Lion Grocery
03.2026 - Current
Construction Worker
Cactx Surfaces
04.2023 - 06.2024
Manager
Zaxbys Resturant
01.2023 - 11.2025
High School Diploma -
Asheboro High School