Nachacha KongUdom
Houston
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
Languages
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Server
Jinya, Ramen Bar
Houston
05.2026 - Current
- Delivered attentive and personalized guest service in a fast-paced dining environment.
- Coordinated with team members to enhance restaurant operations and deliver exceptional guest experiences.
- Handled multiple tasks with precision, upholding high service standards throughout shifts.
- Executed opening and closing duties, ensuring restaurant setup and cleanliness for optimal guest experience.
Hostess/Server
Hotel Granduca
Houston
09.2025 - 05.2026
- personalized service to long-term and VIP guests.Assist and welcome all hotel guests
- Greet guests warmly upon arrival and departure
- Communicate guest needs before and after their dining experience
- Provide attentive in-dining-room service
- Provided Assist with banquet setups, breakdowns, and event service
- Deliver professional, seamless service for private events and large groups
- Collaborated with team members to streamline service processes, enhancing guest experience.
- Managed waiting list to ensure timely seating and minimize guest wait times.
Hostess/Server
The butcher’s grille
Houston
06.2025 - 11.2025
- Ensured quality service for up to 350 guests nightly with exceptional hospitality.
- Coordinated with servers and kitchen to optimize guest flow.
- Welcomed and seated guests with professionalism.
- Prepared and served creative mocktails and desserts.
- Processed POS, cash, and credit transactions with precision.
- Utilized Toast POS system efficiently for transactions.
- Facilitated takeout orders and reservations through effective phone management.
Server
HugEsan
New York
11.2018 - 05.2024
- Welcomed all guests and built strong customer relationships, contributing to an 80% return rate.• Gained experience in catering events and large group service.• Recognized in The New York Times for authenticity and outstanding service showcasing diverse food culture.
- Provided exceptional customer service in a fast-paced ramen bar environment.
- Took and processed orders accurately using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Server
OOTOYA
New York
08.2019 - 02.2020
- • Delivered attentive service in fast-paced Japanese restaurant, ensuring guest satisfaction.
- • Managed multiple tables efficiently while ensuring guest satisfaction.
- • Managed multiple tables efficiently while ensuring guest satisfaction.• Handled payment processing and addressed guest concerns, fostering teamwork and collaboration.
Education
Bachelor of Arts - Communications of Art, Branding
Bangkok University
Khlong Nueng, Pathum Thani 02.2014 - 08.2018
Skills
- Guest service
- Customer communication
- Event support experience
- Team collaboration
- Attention to detail
- Time management
- Problem solving
Languages
Thai
Native/ Bilingual
English
Full Professional
Timeline
Server
Jinya, Ramen Bar
05.2026 - Current
Hostess/Server
Hotel Granduca
09.2025 - 05.2026
Hostess/Server
The butcher’s grille
06.2025 - 11.2025
Server
OOTOYA
08.2019 - 02.2020
Server
HugEsan
11.2018 - 05.2024
Bachelor of Arts - Communications of Art, Branding
Bangkok University
02.2014 - 08.2018