Nadia Garcia
Indian Orchard,MA
Summary
Dedicated Crew Member with a proven track record of excellence at Dunkin' Donuts Franchising. Demonstrates exceptional customer service and teamwork skills. Successfully masters the art of multitasking in fast-paced environments, resulting in significantly enhanced customer satisfaction. Maintains high sanitation standards and showcases proficiency in hard skills such as food preparation, as well as soft skills like effective communication. Demonstrates adaptability and a strong commitment to continuous improvement. Since I was younger I’ve always wanted to be successful and to take care of all my loved ones, Those are the main reasons I’m so motivated and give 110% with everything I do.
Overview
2
2
years of professional experience
Work History
Crew Member
Dunkin' Donuts Franchising
01.2021 - 06.2023
- Partnered with teammates to ensure order fulfillment.
- Assisted other team members to achieve goals.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School of Commerce
Springfield, MA07.2022
Skills
- Customer service
- Reliable
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Cleaning and sanitizing
- Flexible schedule
- Integrity and honesty
- Verbal and written communication
- Heavy lifting
- Food preparation
- Resilience and persistence
- Sanitation protocols
- Chemical handling
Timeline
Crew Member
Dunkin' Donuts Franchising
01.2021 - 06.2023
High School of Commerce
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