Nadia Konde
Mohegan Lake,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience, while also making sure to keep a positive environment within the workplace by trying to motivate and uplift coworkers. Organizing and simplifying difficult tasks and explaining them to others.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Korens Billing
, NY
09.2022 - 10.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Compiled data from various sources into organized reports for review by management team.
- Greeted visitors and provided general information about the company.
- Managed customer service by taking calls for the company and guiding it’s customers through hard processes.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Answered questions from customers regarding products and services offered by the company.
- Conducted research on various topics as requested by management.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Drove customer feedback to deliver information to management for corrective action.
- Handled incoming calls and directed callers to appropriate department or employee.
- Responded to customer issues to provide immediate resolution and improve retention.
Education
High School Diploma -
Lakeland High School
Mohegan Lake, NY06-2025
Skills
- Letter preparation
- Memo preparation
- Scheduling
- Mail handling
- Staff motivation
- Customer service
- Accounting skills
- Computer skills
Timeline
Administrative Assistant
Korens Billing
09.2022 - 10.2024
High School Diploma -
Lakeland High School