Open To Work
Nadia Ray
Sacramento,CA
Summary
Results-driven Regional Director with expertise in operational analysis, staff training, and budget management. Proven track record in enhancing service delivery and optimizing operational efficiencies across multiple hotel properties.
Overview
2
2
years of professional experience
Work History
Regional Director of Operations
HHM Hotels
08.2025 - Current
- Oversaw daily operations across multiple hotel properties within the region.
- Coordinated staff training programs to enhance service quality and operational efficiency.
- Managed vendor relationships to ensure timely supply of essential resources.
- Implemented standard operating procedures to maintain brand consistency and safety standards.
- Analyzed operational reports to identify areas for improvement in service delivery.
- Assisted in budget planning and expense management for regional operations.
- Conducted regular site visits to monitor compliance with operational policies and guest satisfaction.
- Analyzed data to identify areas of improvement in processes or procedures within the region.
- Established key performance indicators to measure operational effectiveness in the region.
- Communicated regularly with stakeholders regarding changes in business strategy or operations plans.
- Reviewed financial reports and identified opportunities for cost savings.
- Provided direction on budgeting, forecasting, capital expenditures and other financial matters.
- Negotiated contracts with vendors for goods or services used by regional operations teams.
- Identified potential risks associated with regional operations activities and developed mitigation plans.
- Collaborated with cross-functional teams to ensure alignment between departments on regional initiatives.
Area Director of Operations
HHM Hotels
09.2023 - 08.2025
- Directed daily operations across multiple hotel locations and ensured compliance with standards.
- Collaborated with department heads to enhance guest satisfaction and service quality.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
- Developed and maintained budgets to ensure financial targets were met while optimizing operational efficiency.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Set goals and expectations for direct reports using performance review process, holding staff accountable.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Bachelor of Science - Finance
University of Arkansas
Fort Smith, AR05-2021
Skills
- Staff training and development
- Budget management
- Operational analysis
- Standard operating procedures
- Customer relationship management
- Cross-functional collaboration
- Financial controls
- Capital budgeting
- Strategic planning and execution
- Data analysis
- MS word, excel, and outlook
- Advanced Excel spreadsheet functions
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$95000/yr - $200000/yrTimeline
Regional Director of Operations
HHM Hotels
08.2025 - Current
Area Director of Operations
HHM Hotels
09.2023 - 08.2025
Bachelor of Science - Finance
University of Arkansas