Summary
Overview
Work History
Education
Skills
Love people and make new friends
Languages
Timeline
Generic

Nadiya Orlowski

Lannon,WI

Summary

Dynamic service professional with a proven track record at Olive Garden, excelling in upselling strategies and complaint resolution. Recognized for enhancing customer satisfaction through effective communication and teamwork. Adept at multitasking and maintaining attention to detail, contributing to a seamless dining experience and fostering strong relationships with guests.

Overview

11
11
years of professional experience

Work History

Service Professional

Olive Garden Restaurant
07.2025 - Current

Assistant to a manager : helping in service, attending tables, attending safety meetings, coaching servers about sales goals.

  • Assisted customers with inquiries and service requests, ensuring timely and accurate responses.

Togo Server

Olive Garden Restaurant
03.2020 - Current
  • Delivered exceptional customer service by accurately taking and processing food orders for takeout.
  • Assisted kitchen staff in ensuring timely preparation of to-go orders, maintaining quality standards.
  • Collaborated with team members to optimize workflow during peak hours, enhancing operational efficiency.
  • Maintained cleanliness and organization of to-go area, adhering to health and safety regulations.
  • Communicated effectively with guests regarding menu options and special requests for takeout meals.
  • Adapted quickly to changing priorities in a fast-paced environment, ensuring customer satisfaction remained high.
  • Trained new staff in procedures for efficiently managing to-go orders and customer interactions.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
  • Handled cash transactions accurately, contributing to a well-balanced till at shift''s end.

Art Teacher

Calvary Baptist Christian School
09.2018 - 05.2022
  • Developed engaging lesson plans that fostered creativity and artistic expression among students.
  • Implemented diverse teaching methods to accommodate varying learning styles and abilities.
  • Facilitated art exhibitions showcasing student work, enhancing community involvement and appreciation for the arts.

CNA

IRIS
09.2014 - 05.2017
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained cleanliness of patient rooms and common areas to support infection control.
  • Collaborated with healthcare team to develop individualized care plans for patients.

Education

Associate of Applied Science - Elementary School Teaching

Biblical Institute
Luzk, Ukraine
07.1997

Associate of Arts - Painting And Drawing

Art College in Kobryn, Belarus
Kobryn , Belarus
05.1994

Skills

  • Upselling strategies
  • Complaint resolution
  • Industry expertise
  • Service orientation
  • Analytical thinking
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Relationship building

Love people and make new friends

I love people and make friends.

Languages

Polish , Ukrainian and Russian
Native or Bilingual

Timeline

Service Professional

Olive Garden Restaurant
07.2025 - Current

Togo Server

Olive Garden Restaurant
03.2020 - Current

Art Teacher

Calvary Baptist Christian School
09.2018 - 05.2022

CNA

IRIS
09.2014 - 05.2017

Associate of Applied Science - Elementary School Teaching

Biblical Institute

Associate of Arts - Painting And Drawing

Art College in Kobryn, Belarus