Evan De La Rosa
Paterson
Summary
Motivated Airman with 6 years of experience in the NJ Air National Guard. Detail-oriented professional with unmatched perseverance and leadership skills. Familiar with diverse banking and investment products, deposit accounts and loans. Competent in setting up services, Positive and upbeat with strong communication and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Retail Sales Consultant
Optimum
04.2023 - Current
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Maximized sales revenue through personalized recommendations and upselling techniques.
- Sold over 250 lines for cellular service and upgraded over 300 accounts for intenert services in less than a year.
Electrical Systems Journeyman
US Air Force Air National Guard
03.2017 - 11.2023
- Adhered to established operational and safety procedures in all actions
- Worked with facility personnel to identify and administer electrical system upgrades while maintaining needed material and equipment increasing morale by 60%.
Field Relief Manager
U-Haul International
10.2020 - 03.2022
- Provided constructive feedback to workers, which improved morale and boosted efficiency.
- Monitored working environment, making sure it was always safe, positive setting for over 100 employees.
Administrative Assistant
US Air Force Air National Guard
04.2020 - 06.2020
- Performed continued care of 237 residents at Menlo Park Veterans Memorial Home.
- Had intricate roll in planning, staging, and execution of Operation Rocking Chair. This operation gave 191 residents reconnection with their family members.
Machine Operator Supervisor
A&H Products
07.2019 - 04.2020
- Managed daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues decreasing by 7%.
Customer Service Officer
U-Haul Moving & Storage
12.2018 - 07.2019
- Experienced in both English and Spanish to enhance service of Hispanic/Latinx customers.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Customer satisfaction increased by 20%.
Education
Bachelor of Science - Business Administration And Management
William Paterson University
Wayne, NJ05.2025
Associate of Science - ELECTRICAL SYSTEMS APPRENTICE ITRO QUALIFICATION
AIR FORCE COURSE
Atlantic City, NJ10.2017
Skills
- Problem resolution
- Supervision
- Personnel training and development
- Technical Support
- Customer-focused
Timeline
Retail Sales Consultant
Optimum
04.2023 - Current
Field Relief Manager
U-Haul International
10.2020 - 03.2022
Administrative Assistant
US Air Force Air National Guard
04.2020 - 06.2020
Machine Operator Supervisor
A&H Products
07.2019 - 04.2020
Customer Service Officer
U-Haul Moving & Storage
12.2018 - 07.2019
Electrical Systems Journeyman
US Air Force Air National Guard
03.2017 - 11.2023
Bachelor of Science - Business Administration And Management
William Paterson University
Associate of Science - ELECTRICAL SYSTEMS APPRENTICE ITRO QUALIFICATION
AIR FORCE COURSE
Similar Profiles
Collin IshamCollin Isham
Broadband Field Technician II at OptimumBroadband Field Technician II at Optimum
Andrei FloreaAndrei Florea
Cable Technician at OptimumCable Technician at Optimum
Luis LopezLuis Lopez
Fiber/COAX Technician at OptimumFiber/COAX Technician at Optimum