Nakia Dorsey
Hampton,GA
Summary
Strategic Leader known for high productivity and efficient task completion. Skilled in team motivation, strategic planning, and conflict resolution, ensuring smooth operations and project success. Excel in communication, adaptability, and problem-solving to lead teams effectively towards achieving goals.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Taco Bell Restaurant
Newnan, Georgia
08.2024 - Current
- Trained and mentored team members on customer service best practices.
- Supervised daily operations and ensured compliance with health and safety standards.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Implemented inventory control systems to enhance tracking and organization.
- Trained staff on best practices for inventory management and safety protocols.
General Manager
Wendy’s
Tucker, Georgia
09.2021 - 09.2024
- Enhanced operational excellence by mentoring personnel on management principles, industry practices, and company procedures.
- Developed operational strategies that strengthened customer and employee loyalty.
- Managed budget implementations and employee evaluations.
- Supervised creation of exciting merchandise displays to catch the attention of store customers.
- Documented issues for management review to facilitate resolution.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outlined scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
Driver, Warehouse Orders
Halprens
South Fulton, GA
06.2020 - 09.2023
- Operated delivery vehicles to transport warehouse orders efficiently.
- Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
- Delivered goods to specified destinations in a timely manner.
- Loaded and unloaded products from trucks following safety protocols.
- Conducted routine vehicle inspections to ensure operational safety.
- Collaborated with warehouse staff to streamline loading processes.
- Managed inventory by organizing and labeling warehouse stock.
- Reviewed work orders to perform freight movement and deliveries.
- Recorded discrepancies and damages to inventory and reported findings to a supervisor.
Warehouse Packer
Walmart distribution
South Fulton, Georgia
01.2017 - 09.2019
- Packed products in designated areas for shipment accurately for efficient distribution to retail locations.
- Maintained cleanliness of packing area to ensure safety and organization in the packing area.
- Operated packing equipment for preparing shipments equipment safely to prepare shipments.
- Followed safety protocols to enhance workplace security protocols to ensure a secure working environment.
Education
Towers High School
Decatur, GASkills
- Inventory
- P&L management
- Budget management
- Expense management
- Sales
- Scheduling
- Team building
- Leadership
- Employee development
- Customer engagement
- Goal achievement
- Safety protocol
- Employee scheduling
Work History
01-2022
Timeline
Assistant Store Manager
Taco Bell Restaurant
08.2024 - Current
General Manager
Wendy’s
09.2021 - 09.2024
Driver, Warehouse Orders
Halprens
06.2020 - 09.2023
Warehouse Packer
Walmart distribution
01.2017 - 09.2019
Towers High School