Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Nana Musa

Harrison Township,MI

Summary

Dynamic professional with a strong background in talent acquisition, diversity awareness and legal advisory. Excellent in conflict resolution and data-driven decision-making, significantly enhancing employee engagement and reducing turnover. Skilled in customer relations, demonstrating exceptional emotional intelligence and staff training capabilities. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager

Speedway
07.2024 - Current

Recruiting and Onboarding Support

Red White and Blue Thrift Store
10.2023 - 05.2024

Customer Service Associate

Chillbox At Valero
10.2019 - 07.2023
  • Helped oversee the daily operations of the store, managing staff and inventory
  • Assisted with new employee training and conducted performance reviews to track overall progress
  • Communicated with clients to address questions, concerns, and needs and provide quality customer service
  • Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
  • Established clear communication channels between staff members to ensure smooth workflow throughout the store
  • Assisted with recruiting efforts by interviewing prospective candidates for open positions
  • Advised senior management on changes needed in organizational structure or job roles for improved efficiency
  • Developed and implemented recruitment strategies to attract and retain top talent
  • Assisted in developing performance review systems to help employees understand their roles better and set goals accordingly
  • Provided guidance and mentorship to newly hired employees during onboarding process
  • Conducted new employee orientation to foster positive attitude toward organizational objectives
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

Attorney-at-Law

Albarkah Chambers
07.2016 - 03.2017
  • Built and maintained positive working relationships with co-workers
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Resolved and de-escalated issues to address customer concerns
  • Reviewed contracts for potential legal issues and advised clients accordingly
  • Maintained an up-to-date knowledge base about changes in the law that may affect current or future cases
  • Developed strategies to help clients reach their goals while adhering to applicable laws and regulations
  • Advised clients on how to comply with relevant laws and regulations
  • Researched and drafted legal documents, including pleadings, motions, briefs and opinions
  • Analyzed statutes, case law and regulatory materials to determine the best course of action for clients
  • Conducted extensive legal research to write detailed briefs and prepare for litigation.

Education

Bar Certification -

Council of Legal Education
11.2013

Bachelor of Arts (B.A.) in Law -

Ahmadu Bello University
03.2011

Skills

  • Conflict Resolution
  • Staff Training
  • Diversity awareness
  • Data-driven decision making
  • Onboarding processes
  • Talent acquisition
  • Emotional intelligence

Certification

  • HRCI Human Resource Associate
  • Data Analytics

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Manager

Speedway
07.2024 - Current

Recruiting and Onboarding Support

Red White and Blue Thrift Store
10.2023 - 05.2024

Customer Service Associate

Chillbox At Valero
10.2019 - 07.2023

Attorney-at-Law

Albarkah Chambers
07.2016 - 03.2017

Bar Certification -

Council of Legal Education

Bachelor of Arts (B.A.) in Law -

Ahmadu Bello University
Nana Musa