Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

NANCY FLOYD

Columbus,GA

Summary

Motivated customer service executive with background in developing relationships. strong communication skills, problem-solving ability, and commitment to improving customer satisfaction.

Overview

15
15
years of professional experience

Work History

Costumer Service

Delta Airlines Global Services
Queens, NY
05.1998 - 09.2010
  • Provided customer service assistance when needed.
  • Resolved customer service issues as needed.
  • Prepared documentation to track and report on damaged or missing items.
  • Collaborated with team members to improve processes related to shipping and receiving operations.

Costumer Service

Air Serv. Inc.
Atlanta, GA
05.1995 - 05.1998
  • Provided excellent customer service at all times.
  • Provided friendly customer service to all travelers.
  • Serviced, cleaned and restocked restrooms.

Education

Criminal Justice - Criminal Justice

Phoenix University
Columbus, GA
10-2011

Skills

  • Excellent customer service skills
  • Customer service abilities
  • Superb customer service
  • Sales and customer service
  • Reliable customer service
  • Customer service and satisfaction
  • Friendly customer service

References

References available upon request.

Timeline

Costumer Service

Delta Airlines Global Services
05.1998 - 09.2010

Costumer Service

Air Serv. Inc.
05.1995 - 05.1998

Criminal Justice - Criminal Justice

Phoenix University

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NANCY FLOYD