Nanziri Bwanika
Everett,WA
Summary
Energetic residential counseling professional with experience monitoring residents and supporting facility operations. Expert at intake and discharge procedures, medication management and room inspections. Calm when handling incidents and crisis intervention meetings.
Overview
3
3
years of professional experience
Work History
Residential Counselor
Sails Washngton
Lynwood,WA
05.2022 - Current
- I observe client behaviors to make sure I follow up on incidents by de-escalating disputes and maintaining a calm environment.
- I maintain safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing by listening to them and providing the necessary resources or information to improve their well being,
- I promote independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- I monitor and document client progress toward meeting goals and objectives.
- I provide assistance to homeless individuals by referring them to developmental programs that would help with their mental health and substance abuse.
Behavior Health Technician
Tusac Behavior Health
Phoenix Arizona
06.2021 - 05.2022
- Through the use of personalized motivational strategies I made a system that helped with maintaining and establishing clear expectations, consistent consequences, and reinforcement systems to individual client needs.
- I recognized good behavior by assessing patient needs, identifying appropriate goals and interventions for their unique situations. This contributed to a better understanding of client change in behavior. and rapport-building techniques.
- At every end of day I completed documentation for every incident and forwarded to case managers for review.
- I monitored and de-escalated issues, maintaining a safe and therapeutic environment for all patients by making sure that I monitor their daily activities and pattens.
- I helped patients with providing and distributing meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Caregiver
Serengeti Care
Lynnwood, WA
04.2021 - 07.2021
- Assisted residents in managing daily living including lifting, bathing, and feeding support.
- Performed household chores to ensure cleanliness, safety, and livability.
- Collaborated with peers and medical teams to support resident care plans, working under RN's supervision.
- Helped clients learn how to take care of themselves by working with their disabilities to find new ways of completing common tasks.
- Cooked meals based on nutritional requirements and special diets.
- Provided companionship throughout day, engaging clients in conversation and activities.
- Trained family members exceptional bedside care and daily living support for loved ones.
- Managed the client's daily living needs such as shopping, organizing medicines and transporting them to their medical appointments.
- Observed self-administration of medications to adhere to medication regimen.
- Cleaned and organized living spaces to provide each person with the best environment for health and wellness.
- Maintained case notes to document resident progress and condition.
- I provided companionship with the seniors by always asking them what their preferences were and engaging them in physical activities such as doing yoga and playing games.
Education
Bachelor of Arts - Mass Communications
Makerere University
Uganda 11.2018
Skills
- De-Escalation Techniques
- Client Advocacy
- Microsoft Office skills
- Time management
- Communication skills
- Problem solving
- Prioritizing work
- Hospitability
- Computer literacy
- Active listening
Timeline
Residential Counselor
Sails Washngton
05.2022 - Current
Behavior Health Technician
Tusac Behavior Health
06.2021 - 05.2022
Caregiver
Serengeti Care
04.2021 - 07.2021
Bachelor of Arts - Mass Communications
Makerere University