NATALIA ALEJANDRA HERNANDEZ SAENZ
Houston
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
6
6
years of professional experience
2017
2017
years of post-secondary education
Work History
Medical Receptionist
Village Medical
Houston
05.2022 - Current
- Scrub a medical provider's schedule for all requirements and recommendations prior to the patients appointment
- Schedule patients via web scheduler and phone
- Verify patients policies and contact insurance companies
- Create cases for nursing and medical staff
- Collect payments
- Create charts in our medical records system
Medical Receptionist
Neurosurgery Stuart M Weil, MD
02.2022 - 05.2022
- Managed calendars, scheduled appointments, and arranged meetings and conferences
- Handled confidential documents and maintained their proper organization
- Greeted guests and checked clients in properly
Medical Receptionist
Comprehensive Medical
Corona
01.2020 - 02.2022
- Schedule and greet patients coming in and confirming their information is correct.
- Manage office and medical supply inventory. Receive deliveries and organize supplies in the stockroom.
- Use our EMR software to manage patients records and files.
- Order diagnostic testing for patients and make sure the providers get back with the patients in a timely manner regarding their results.
Education
High School Diploma -
Queens Metropolitan High School
Rego Park, NYSkills
- Customer Service
- HIPAA Guidelines
- Medical terminology
- Bilingual
- Insurance verification
- Medical Records management
- Inventory oversight
- 45 WPM
Timeline
Medical Receptionist
Village Medical
05.2022 - Current
Medical Receptionist
Neurosurgery Stuart M Weil, MD
02.2022 - 05.2022
Medical Receptionist
Comprehensive Medical
01.2020 - 02.2022
High School Diploma -
Queens Metropolitan High School