Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Generic

Natalia Ortiz

Orlando,FL

Summary

Motivated and academically-focused college student working towards an associate's degree in health sciences at Valencia College. Demonstrates strong leadership and teamwork skills. Eager to apply analytical and problem-solving abilities in a professional environment.

Overview

3
3
years of professional experience

Work History

Sales Associate

Harbor Freight Tools USA
Orlando, FL
05.2022 - Current
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Assessed customer needs to provide assistance and information on product features.
  • Adhered to company initiatives and achieved established goals.

Crew Member

Wendys Fast Food
Orlando, FL
11.2021 - 05.2022
  • Greeted customers and took orders
  • Processed cash handling procedures
  • Helped coworkers with anything they needed
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items
  • Adhered to health department regulations regarding food handling procedures.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Served food quickly for positive guest experiences.
  • Upheld high standards of productivity and quality in operations.
  • Directed patrons to restrooms and other amenities within facility.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Education

High School Diploma -

Colonial High School
Orlando, FL
05-2022

Valencia College
Orlando, FL

Skills

  • Listening Skills
  • Cash Handling
  • Goal-Oriented
  • Exceptional customer service
  • Positive and professional
  • Time Management
  • Problem-solving skills
  • Excellent communication skills
  • Flexible Schedule
  • Multi-tasking strength
  • Client Service
  • Bilingual

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • Finished a program to receive a technical certificate as a health care specialist.

Affiliations

  • Enjoying on going for walks in a park
  • Loves traveling to new places

Timeline

Sales Associate

Harbor Freight Tools USA
05.2022 - Current

Crew Member

Wendys Fast Food
11.2021 - 05.2022

High School Diploma -

Colonial High School

Valencia College

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Natalia Ortiz