Natalie-Ann Ching
Haw River,HI
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
10
10
years of professional experience
Work History
Server
Tropics Ale House
09.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Sever
Bamboo Restaurant
06.2017 - 03.2020
- Worked closely and successfully with kitchen staff and management to maximize customer satisfaction.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
- Used point-of-sale systems and completed end-of-shift paperwork accurately.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Mauna Kea Beach Hotel
03.2014 - 05.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Kohala High School
Kapaau, HI06.2007
Skills
- Daily Specials Memorization
- Order Management
- Table Setting
- Guest Engagement
- Supply Restocking
- Beverage Preparation
- Table Bussing
- Food Running
Timeline
Server
Tropics Ale House
09.2020 - Current
Sever
Bamboo Restaurant
06.2017 - 03.2020
Server
Mauna Kea Beach Hotel
03.2014 - 05.2017
High School Diploma -
Kohala High School
Similar Profiles
Marc BucciniMarc Buccini
Restaurant General Manager at Miller's Ale HouseRestaurant General Manager at Miller's Ale House
Iverson FuentesIverson Fuentes
Server at Tiff's Grill and Ale HouseServer at Tiff's Grill and Ale House
Raquiah PowellRaquiah Powell
Server at Millers Ale House Bar and GrillServer at Millers Ale House Bar and Grill